Tier One Property Services' President and CEO J. Harold Hatchett III Selected as The Most Inspiring Personalities to Look Out For in 2025
Tier One Property Services' President and CEO J. Harold Hatchett III Selected as The Most Inspiring Personalities to Look Out For in 2025
Tier One Property Services' President and CEO J. Harold Hatchett III Selected as The Most Inspiring Personalities to Look Out For in 2025

About Tier One:

Tier One Property Services: Excellence in Action

Tier One Property Services LLC, headquartered in Sugar Land, Texas, is a national leader in commercial property solutions, known for its unwavering commitment to safety, innovation, and employee engagement. Under the visionary leadership of President and CEO J. Harold Hatchett III, Tier One has become a benchmark for operational excellence across industries where precision and reliability are paramount.

What We Do

Specializing in janitorial services, Tier One also delivers a wide range of facility solutions including:

  • Power washing
  • HVAC services
  • Window maintenance
  • Safety services

Our clients include Fortune 500 companies in sectors such as refineries, industrial manufacturing, banking, and automotive—where safety and accuracy are non-negotiable.

Leadership That Inspires

J. Harold Hatchett III brings decades of global executive experience from Royal Dutch Shell, where he held roles including CFO of North America and Global Business Services COO. His transition to Tier One marked a shift toward agile, people-centered leadership, empowering teams and driving cultural transformation.

Safety First

Tier One’s safety metrics speak volumes:

  • EMR: 0.68
  • TRIR: 0.13

These figures are well below industry averages, positioning Tier One as a world-class safety leader.

Investing in People

We tackle workforce challenges head-on through:

Robust training programs
Career development initiatives
A culture that values inclusion, recognition, and growth

Hatchett’s leadership mantra—“I won’t ask my employee base to do anything that I wouldn’t do personally”—fosters trust and accountability across all levels.

Innovation for the Future

Tier-One is integrating robotics and advanced technologies to enhance productivity and safety, while maintaining the human touch that defines our service excellence.

Built for Growth

As a joint venture between J&R Investments and Marsden Holding, Tier One benefits from strategic support and operational autonomy, enabling scalable growth and continuous improvement.

Looking Ahead

In the next 3–5 years, Tier One will continue to:

  • Attract top talent
  • Advance operational excellence
  • Expand selectively into Canada and Mexico
  • Champion a culture of integrity, innovation, and safety

Tier One Property Services isn’t just a service provider—it’s a people-powered, safety-driven, innovative organization redefining the future of commercial property management.